Contact

One address reaches the whole team. We read everything and usually answer within two business days.

App support

For a preview that failed, a purchase that did not arrive or a login problem, write from the email you used in the app and tell us your device model and the procedure you were previewing. If you bought credits or a subscription, the App Store or Google Play order number lets us find the purchase quickly.

Delete my photos or my account

You do not need to email us for this. Open the app, go to your history and delete any analysis, or delete the whole account from the profile screen. Deletion removes your photos and previews from our servers. If you no longer have the app installed, email us from the address linked to the account and we will delete it for you.

Corrections to a blog article

If a guide on our blog contains an error or an outdated source, send the article link and the correction, ideally with a reference. We update the article and note the change date on the page.

Surgeons, clinics and press

We do not sell placements, referrals or "recommended surgeon" listings, and we do not review clinics. Press and partnership enquiries are welcome at the same address; please put "Press" or "Partnership" in the subject line.

What we cannot help with

We are app developers, not medical professionals. We cannot tell you whether a procedure suits you, what it will cost, or how your recovery will go. Please take those questions, and your AI preview, to a qualified, board-certified surgeon.